Friday, September 14, 2012

Sweet Note

I got the following note from a very sweet lady who needed to download her PDF patterns to a Kindle Fire and then transfer the files to her home computer, something that I was not familiar with:
I am sincerely grateful for your patience and professionalismregarding my "delimna" in downloading the mug and jitterpatterns.  I was able to successfully download both patterns.  I'mmost impressed with your prompt response to my emails and phonecalls for assistance.  Please feel free to use my comments as atestimony of my satisfaction with your patterns and customer service.
Again, thank you.

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